We're here to help
Whether you have a question about your medication, need support, or want to partner with us, our team is ready to help.
Reach the RxNear team
Fill out the form and we will get back to you within one business day. For urgent medical emergencies, please call 911.
Email us
hello@rxnear.caCall us
1-800-RX-NEARHours
Mon–Sun, 8am–10pm ET
Head office
Toronto, Ontario, Canada
Frequently asked questions
No. RxNear connects you with licensed pharmacists for guidance on minor ailments and over-the-counter medications. For serious or ongoing conditions, we will always recommend you see a physician.
Yes. Every consultation is handled by a pharmacist licensed to practice in your province, and each recommendation is backed by their professional judgment.
In our pilot cities, most orders arrive the same day — often within two hours. Delivery times and availability depend on your location and the partner pharmacy fulfilling your order.
Absolutely. RxNear is built to be PIPEDA compliant with encrypted storage, secure consultations, and strict role-based access to your data.
Consultations for minor ailments are designed to be affordable and transparent. You only pay for the medications you order plus any applicable delivery fee, shown clearly before checkout.
We accept all major credit and debit cards through our secure checkout. Insurance and additional payment options are on our roadmap.